Frequently Asked Questions
Everything you need to know about our premium beverages and delivery services.
How do you ensure the safety of glass bottle shipments?
We use specialized, reinforced eco-friendly packaging designed specifically for glass transit to ensure your premium waters and juices arrive without breakage.
What are your standard delivery timeframes?
For UK mainland orders, we typically deliver within 2-4 working days. Express shipping options are available at checkout for urgent requirements.
Do you offer wholesale pricing for restaurants and offices?
Yes, Aqua Amore provides bulk discounts and corporate accounts for hospitality and office environments. Please contact our sales team for a bespoke quote.
What is your return policy for food and beverage items?
Due to health and safety regulations, we can only accept returns on unopened, sealed products within 14 days of delivery if they are in their original packaging.
Are the mineral waters you stock naturally sourced?
Absolutely. We curate a selection of the world's finest waters, ensuring each brand meets strict mineral composition standards and is bottled at the source.
Can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive an email with a tracking link from our courier partner to monitor your delivery in real-time.