Returns & Exchanges

At Aqua Amore Ltd, we strive to ensure your premium waters and gourmet products arrive in perfect condition, but we offer a straightforward return process if you are not completely satisfied. Due to the perishable nature of our inventory, returns must be initiated within 14 days of delivery and remain in their original, unopened packaging.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the reason for the return to receive an authorization code.

• 2.
  Prepare the Package

  Securely pack the items in their original shipping boxes, ensuring that glass bottles are properly padded to prevent breakage during transit.

• 3.
  Ship the Items

  Affix the provided return label to your parcel and drop it off at your nearest authorized courier point or schedule a collection.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods to confirm they are unopened and undamaged, a refund will be issued to your original payment method within 5-7 business days.